Privacy Policy
1. Introduction
At AH Services (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services, in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
By using our services or visiting our website, you consent to the collection and use of your personal data as described in this policy.
2. Data We Collect
We collect various types of personal and business information.
• Personal Information: Name, email address, phone number, and other contact details.
• Business Information: Company name, business address, industry type, billing information, etc.
• Service Usage Data: Data on how you interact with our services, such as preferences, usage patterns, and service requests.
• Payment Information: If applicable, payment details may be collected via a secure payment processor.
3. How We Collect Your Data
We collect your data in the following ways:
• Directly from you when you sign up for our services, complete forms on our website, or contact us directly.
• Automatically when you interact with our website or services, including through the use of cookies and similar technologies.
4. Purpose of Data Collection
We collect your personal data for the following purposes:
• To provide and improve our services to you.
• To communicate with you about our services, updates, and offers.
• To process payments for our services.
• To comply with legal obligations, including accounting, taxation, and regulatory requirements.
• To ensure the security of our services and prevent misuse.
5. Legal Basis for Data Processing
We process your personal data based on the following legal grounds under the GDPR:
• Consent: You have provided consent for us to process your personal data.
• Contractual Necessity: The processing is necessary to fulfill our contract with you (e.g., providing waste and water solutions).
• Legal Obligation: We are required to process data for legal reasons, such as complying with tax or regulatory requirements.
• Legitimate Interest: We may process your data for legitimate business interests, such as improving our services or ensuring the security of our platform.
6. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data in the following circumstances:
• With service providers: Third parties who help us provide our services (e.g., payment processors, IT support).
• For legal reasons: If required by law, to comply with legal processes or in response to lawful requests from government authorities.
• In business transfers: If we merge with or are acquired by another company, your data may be transferred as part of the transaction.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy. After that, we will either delete or anonymise your data, unless otherwise required for legal, regulatory, or business purposes.
8. Your Rights Under GDPR
You have the following rights regarding your personal data under the GDPR:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your data.
• Deletion: You can request the deletion of your data, subject to legal and contractual requirements.
• Restriction of Processing: You can request to limit how we process your data under certain circumstances.
• Portability: You can request a copy of your personal data in a machine-readable format to transfer to another service provider.
• Objection: You can object to the processing of your data for direct marketing or other legitimate interests.
To exercise any of these rights, please contact us using the contact information provided below.
9. Security of Your Data
We take the security of your data seriously and implement reasonable measures to protect it from unauthorised access, loss, or misuse. However, please note that no method of transmission over the Internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and collect information on how our website is used. Cookies are small files stored on your device. You can manage cookie settings through your browser, but some parts of our site may not function properly without cookies.
For more information on how we use cookies, please see our [Cookie Policy] (if applicable).
11. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
AH Services
Email: azi.haque@ahservices.uk
Phone: 07809620996